Global Fashion,
We are sorry to hear about this situation. However, order assembly, logistics and all other actions with the goods are beyond the seller's influence, as they take place at Wildberries warehouses. You can make a return of goods on the defect in the application through the personal cabinet of the buyer. We hope that among our assortment you are sure to find something that will suit and please you! We wish you only successful purchases and good mood! Regards, Global Fashion team.