Global Fashion,
Good afternoon, thank you for your feedback. We are very sorry that the product was delivered to you in this condition. We carefully pack each item to minimize damage to the product during delivery. Unfortunately, we are unable to influence these situations once they have been shipped to the warehouse. We apologize for any inconvenience caused. We recommend our customers to check products for defects immediately at the PVZ, and if any defects are detected, to make a request for a defect through the manager, so that in the future this item will not be on sale. We wish you a good day! Regards, Global Fashion team.