Hello, we are sorry to hear about this situation. Order assembly, logistics and all other actions with the goods are out of our area of influence. Unfortunately, we can not control and check what kind of goods you will receive from the Wildberries warehouse, and a low rating of the product only spoils the seller's rating, but in no way reflects on the employees of the warehouses of the marketplace. You can leave feedback about the work of Wildberries in your personal cabinet in the "Appeals" section. Regards, Global Fashion team.