I ordered two 30ml gels, transparent and milk. The milky one came on time, the transparent one didn't move, it got stuck in Surgut. And then the seller himself decided to send another transparent gel. Sotvevetveto me received two gels at once. And for the second one, which I did not even order for canceling took 100r. I think it was not fair, if you do that, you would do a free refusal. I wrote to support silence. Clearly just some 100 rubles, but for what?
Global Fashion,
Hello, we are sorry to hear about this situation. Order assembly, logistics and all other actions with the goods are out of our area of influence. We, unfortunately, can not control and check what goods will come to you from the warehouse Wildberries and what happens with orders, and a low rating of the product only spoils the rating of the seller, but in no way reflects on the staff of warehouses marketplace, here no one from the support team does not read the reviews. You can leave feedback about Wildberries in your personal cabinet in the "Appeals" section. Regards, Global Fashion team.